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1. PB Supplements is a registered company of Personal Best Health & Fitness Ltd which is registered in England. The available products on this site are directed towards those from the UK mainland. Those accessing this site from outside the UK are responsible for compliance with local laws and additional postage fees.
2. By viewing pbsupplements.co.uk the customer is accepting to consent to all terms and conditions listed below.
3. Personal Best Health & Fitness Ltd reserves the right at all times to change, alter, amend, add or remove any of these listed terms and conditions.
4. The content of pbsupplements.co.uk is protected by copyright law. The sole user is prohibited from modifying, publishing, transmitting, selling, creating derivative works, distributing, displaying or in any way exploiting any of the materials on the site (pbsupplements.co.uk).
5. Using links from pbsupplements.co.uk shall only be considered with written consent which Personal Best Health & Fitness Ltd will permit or reject.
1. If you need to reach us please email our Sales Team at sales@pbsupplements.co.uk. For general enquires please contact info@pbsupplements.co.uk.
1. If you have any problems with your order you MUST get in touch with us within 24 hours of receiving the product.
2. No unauthorised returns.
3. We DO NOT accept returns on products that have been opened or if the seal has been broken.
4. Delivery charges WILL NOT be refunded.
5. Any damaged products MUST be sent and received by us before we can release any credit or replacement products.
6. All returns are subject to a 25% handling fee.
7. Orders returned to us due to incorrect delivery address details are subject to a £9.95 re-delivery charge.
8. Orders returned to us due failure to collect from local courier warehouse (if customer not present at delivery) are subject to a £9.95 re-delivery charge.
9. None of the above returns policy affects your statutory rights with Personal Best Health & Fitness Ltd.
10. Your rights to return goods are protected under the EU Distance Selling Directive
1. We are PCI DSS Compliance and accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro, Switch, & Solo cards.
2. When making a card payment, please ensure that the full billing address you enter is the address your card is currently registered to. Failure to do so may result in your payment being declined.
3. Personal Cheques, Postal Orders and Cash are not a way of payment through our website.
4. We can consider payment by Personal Cheques for large orders, however goods will not be dispatched until Cheque(s) have cleared for the correct invoiced amount.
1. When an order is placed on pbsupplements.co.uk the payment is sent straight to a secure network and discharged into a secure bank account. Therefore we neither see nor need to use your card details. 100% PCI DSS Compliance and customer privacy & security is used. There is no safer way to make payment so please purchase with the upmost confidence in our security.
1. 20% V.A.T. will be added to taxable products.
1. All of PB Supplements products are food supplements and are NOT medicines. They have been developed for use in conjunction with a balanced diet and fitness plan. All claims are made on this basis.
2. PB Supplements products will not alter any of the body's natural physiological functions, neither do they claim to cure any disease or illness.
3. It is recommended and important to follow medical advice before taking any food supplement as PB Supplements information does not replace the advice of a medical practitioner.
4. If you have any medical condition it is best to consult with a medical professional before attempting any form of physical exercise or taking any nutritional supplement.
5. Our supplements and formulas are mixed, manufactured and packaged by a third party. Our third party supplier have ISO9001 approval by SGS against contamination and for high quality of supplements used. Although we believe our supplements will not carry contamination we do not promise or claim 100% that they will pass any drugs testing in professional sport.